SNAPWAYVE is here for you, with warranty you can count on. Here is essentially the crux of our warranty.
Any issues within 12 months of purchase, send the product back and we'll get it replaced. 1 full replacement within that timeframe. Simple. Our Straight Forward, No Nonsense Warranty. We understand a warranty isn’t the most exciting topic to cover but we’re here to take a different approach.
We keep it simple
You shouldn’t need legal expertise to do business with us. It’s not uncommon for warranties to be so convoluted and complex that they’re essentially unreadable. In a business landscape of fine print, we want our simplicity to cut through.
We want you to know exactly what you are getting and that we’re going to stand by it. Our warranty is simple and straightforward as it can be.
We're on your side
Our golden rule is "treat our customers as we would want to be treated."
The culture and industry of warranties has muddied the water. It’s hard for anyone to navigate the difference between smart warranty purchases and ineffective, fear-driven ones. The word “warranty” can have plenty of different meanings depending on the company or industry you’re dealing with.
We on the other hand provide a warranty that serves you with honesty and we handle issues with absolute integrity. When fulfilling warranty claims, we go above and beyond and would do whatever it takes to ensure complete and utter satisfaction. We treat our customers like humans by being understanding and full of empathy. We want a relationship for life, not just for Christmas.
We want you to feel 100% confident with your purchase and know that you have shopped with one of the most reliable companies out there.
We're here to improve
As a company, it's vital that we identify about diagnosing and correcting the issues that cause the problem, whether it’s our fault or not. We want to lead our industry, and therefore we are here to listen and improve. Making our customers feel safe and happy.